Membership Terms & Conditions
Hand In Hand Pinning – Membership Terms & Conditions
Our core ethos for Hand In Hand Pinning is to teach Pinterest Marketing to female business owners while helping them to build their businesses online in a way that fulfills both their personal and professional lives. This document details from the outset the way in which we will deliver our services to you. If you are planning to join Hand In Hand Pinning, (“the Membership”) then you must read these terms and conditions in full prior to purchasing.
- Membership Terms & Conditions (‘Terms’): Key Details
These Terms cannot be varied and in proceeding to purchase the Membership you will be deemed to have accepted these Terms. The Terms set out below apply to the services offered by Britni Wige. Please read them carefully as they affect your rights and liabilities under law and set out the Terms under which Britni Wige (“we”, “our” or “us”) provide services to you, as purchaser of the Membership. These Terms are subject to any rights you have under consumer law to which we are bound and which cannot be waived by contract.
Please be aware that we may update these Terms at any time. Your continued use of the Membership indicates your acceptance of the terms and agreement to any changes.
- Membership Outline
Hand In Hand Pinning is a membership platform for Pinterest Marketing and personal growth. The Membership is an ongoing commitment where you can get regular support and guidance.
This membership is for those who identify as females who practice living consciously and want to build and grow their online business with intention, using Pinterest and other forms of digital marketing. This is a sisterhood of women who are here to support each other, grow together, and learn from and with each other.
- Eligibility
This membership is suitable for those who identify as female and have or plan on starting an online business or blog and who is spiritually-minded, with a growth mindset, and want to be a part of a sisterhood of women in an online setting.
- Membership Specifics
There are seven elements to the Membership:
- Foundational Course: Pinterest 101: Deep Dive
- Monthly mini-courses/deeper dives
- Monthly Q&A Sessions
- Monthly Hot Seats
- Monthly Strategy Calls
- Monthly Downloadable Documents
- A Private Social Media Community
Foundational Course: Pinterest 101: Deep Dive
The main Pinterest Marketing course that sets members up with a strong foundation for creating success on Pinterest. This is a self-paced course with a guidebook. Members are encouraged to ask questions and post progress in the main social feed.
Monthly Question & Answer Sessions
Each month you will get the chance to ask questions about your Pinterest Marketing, whats going on with your account. Every member will get the opportunity to ask questions and I will answer questions submitted in advance.
Monthly Hot Seat Sessions
One member a month will be chosen for a live call with me to talk about their account and get some 1:1 training and coaching. This is by application only. Apply here: ONE MEMBER EACH WEEK WILL TAKE THE HOT SEAT FOR 20 MINUTES AND THE REMAINDER OF THE TIME WILL BE UTILISED FOR SHORTER QUESTIONS.
Monthly mini-courses/deeper dives
Every month we will dive a bit deeper into a Pinterest topic, a different digital marketing concept, or a way to help support you in building and growing your online business. These will be self-paced with guidebooks, templates, or other resources to complete in your own time. Failure to do so may limit your ability to learn from the tips and guidance shared in the live sessions. The content of all resources and training will be provided in English, translations are not available.
Private Social Media Group
You will have access to a private social media community platform within the Membership to provide support, encouragement, and inspiration. The intention of the community is to be a one-stop place for all things Pinterest, online business building, digital marketing, and building a busines as a soloprener.
Britni Wige will be available daily inside the social media community platform. While she will be there engaging with posts, answering questions, and providing feedback she will not be in there 24/7. Please allow 24 hours for a response.
- Behavior
It is requested that at all times your behavior towards others is polite and respectful. Should your behavior be deemed offensive or inappropriate we reserve the right to remove you from the Membership with immediate effect.
Each person is responsible for their own behavior and we will not be held responsible for the behavior or actions of any other Members.
- Membership Fees and Payment Terms
The cost of the Membership is set at the time you subscribe and is exclusive of VAT/Taxes. On subscription you will agree to monthly payments via PayPal or Stripe.
The Membership is an ongoing monthly subscription and payment will be taken on the same day each month.
We reserve the right to change the content and delivery of the services within the membership and the associated price point at any time. Should we do this we will provide advance notice so that you can decide whether to consider your subscription. We shall never increase your membership fees without providing at least 28 days’ notice and without providing you with advance notification.]
- Refunds and Cancellation
It is our aim that you will be completely happy with the Membership and all of the training, support, and resources available to you in the Membership. However, we appreciate that there may come a time when you wish to leave the Membership.
Monthly Private 1:1 Coaching Program Add-on
You have the right to cancel and obtain a full refund within 14 days from the date of subscription. Refund requests should be made in writing to hello@handinhandpinning.com and a full refund will be provided within 14 working days.
In the event that one or more training sessions have already taken place within the first 14 days following your subscription, you are still entitled to request a refund but the value of the session(s) shall be deducted from the amount paid by you, along with any reasonable costs which have been borne by us in respect of the administrative costs of commencing the Coaching Program.
There is no obligation on us to refund any amounts paid where cancellation requests are made following the 14 day cancellation period.
Monthly Membership
As you have instant access to the Membership resources you will not be entitled to a refund of your subscription fees should you join and then wish to leave. Please consider the detail of the Membership carefully before purchasing and get in touch to ask any questions about suitability. You will not be entitled to a refund if you change your mind. Your statutory refund rights are not affected.
Should you wish to cancel your Membership you can do that from your account section within your dashbaord.
We reserve all rights to cancel the program for any reason without prior notice. In such circumstance, a refund will be provided for the remainder of that month or year as applicable.
Notwithstanding any right or remedy available to us, we may cancel your Membership with immediate effect:
- If you are a male or identify as male
- If you fail to pay your Membership fees by the relevant due date;
- If you commit a repudiatory breach of the Terms of this agreement;
- As decided at our sole discretion from time to time
- Contact and Schedule
It is the intention that the Membership will run continuously and that any training material, live Q&As and live trainings and masterclasses will be provided as set out above. Should an unforeseen reason arise which causes a session(s) to be postponed they will be re-arranged as soon as possible.
Throughout the Membership we will be available by messenger within the social media platform and by email (hello@handinhandpinning.com) and will respond within 24 hours.
If you have a technical query relating to accessing the Membership please include “Tech” in the subject line of your email correspondence.
- Disclaimers
We make no guarantees or claims as to the success of any member. Each individual is unique and their abilities are unique to them. The aim is that each member learn how to use Pinterest to market their business and have access to other resources and training material to help and support each member in building their online business.
All training provided will be general information and guidance and will not be bespoke advice. We are not responsible for any action or inaction which you take as a result of the information within the Membership.
We are not responsible for any loss of opportunity or any investments which you make. No content in this Membership should be construed as medical advice, whether mental or physical. If you believe that you require medical attention you should seek assistance from a medical professional immediately.
We ask that all members in the Membership respect the rights of others in respect of their behavior and privacy. We will not be responsible for the action of any members including for any disclosures made by any members based on information that has been shared within the Membership. (Behavior of members is referenced earlier but it is relevant here again as a specific disclaimer.)
- Limitation of Liability and Indemnification
To the fullest extent permitted by applicable laws, we limit liability and responsibility for any harm resulting from your use of all or any part of the Membership. We shall not be liable to you for any damages, including lost profits, whether such claim is based on warranty, contract, tort or otherwise (even if we have been advised in advance of the possibility of such damages).
If we are found to be liable to you for any damage or loss which arises out of or is in any way connected with your use of the Membership, our liability shall in no event exceed the total of any fees with respect to the Membership received by us from you, during the 6 months preceding the date on which the claim arose.
Nothing in these Terms shall limit or exclude our liability in respect to fraudulent misrepresentation, death, or personal injury, resulting from our negligence, or any other liability which cannot be limited or excluded by law.
You agree to indemnify, defend and hold us, our subcontractors and employees, harmless from any claim or demand, including solicitors’ fees, made by a third party due to or arising out of your breach of these terms, or your violation of any law or the rights of a third party.
- Privacy and Confidentiality
Your privacy and protection of your personal data is important to us. You are responsible for ensuring that your contact details are accurate and up-to-date, at the time of registration, and on an on-going basis thereafter.
Your personal data is protected as set out in our privacy policy which can be found [INSERT LINK TO PRIVACY POLICY]. By providing your personal data you agree to the terms of our privacy policy.
During the course of the Membership you may have access to confidential information, in particular the personal affairs of other members. In accepting these Terms, you agree that you will not use or disclose to any person, organization or company, and shall use your best endeavors to prevent the publication of any confidential information relating to any other member.
You accept that any unauthorized disclosure of personal or confidential information belonging to another may amount to immediate dismissal from the Membership. Should you decide to leave the Membership then you remain bound by the confidentiality and privacy obligations.
Please be aware that some training sessions may be recorded and your name and image/video may be captured. The recordings of the training will be kept and made available to others in the Membership. If you provide or share any information within these sessions about yourself or your business that information will be shared within the group. Should you not wish to be recorded please ensure that if you attend any training your camera is switched off and your name field is changed to “Attendee” with your initials so that support can still be offered but no personal identifiable information will be captured.
Your log-in details must remain confidential, and you must not disclose this information to a third party, without our express permission in writing. If you know, or suspect, that your log-in details have been obtained by a third party, you agree to change your password immediately and provide notification of the same as soon as possible to Britni Wige by emailing her at hello@handinhandpinning.com.
- Intellectual Property
During your time as a Member you will be provided with courses, training, guidebooks, workbooks, templates and more. At all times the intellectual property rights and copyrights connected with those materials remain with us. You have the right to use the materials as learning tools but you are not permitted to duplicate, republish, reproduce, distribute, translate or provide copies to third parties. We retain and reserve all of our copyrights.
- Waiver
In the event that we fail to insist upon your strict performance of any obligations under these Terms, or we fail to exercise any rights or remedies to which we are entitled, this will not constitute a waiver of any such rights and / or remedies available to us.
- Errors and Inaccuracies
There may be information within our Site or the Membership which contains typographical errors, inaccuracies or omissions relating to the service delivery, pricing or promotion of the Membership. We reserve the right to correct or amend any errors without prior notice.
- Jurisdiction
These Terms are governed by the laws of Missouri, USA. St. Louis, MO, USA has exclusive jurisdiction over any matter and proceedings arising out of the Membership.
- Complaints
It is our aim that you are completely satisfied with the Membership. Should you have any feedback please feel free to share it with us as we are always striving to ensure that we provide you with the highest level of service. If you have a complaint about the Membership this should be made in writing to Britni Wige at hello@handinhandpinning.com.
- General
We intend to rely on the written Terms set out in Terms and Conditions for the services that we provide to you in delivery of the Membership. These written Terms shall constitute the entire agreement between us.
Should there be any conflict between these Terms and any Membership hosting platform or payment gateway, these Terms shall prevail.
If any provision within these Terms is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect (unless that would contradict the clear intention of the parties, in which case the entirety of the relevant provision will be deemed to be deleted).
We may update these Terms and Conditions from time to time for legal or regulatory reasons or to allow the proper operation of your service. Any changes will be notified to you as soon as possible.
Frequently Asked Questions
1. What happens if I can’t make a live session?
As far as possible, the live trainings will be held within the social media community platform. If not they will be recorded and the link to watch will be sent to you within 48 hours following the end of a live session. From time-to-time technology may fail and the recording may be unavailable or of poor visual or sound quality, but we do aim to record all live sessions. For the avoidance of doubt, there will be no refunds available for any missed sessions.
2. What if I need additional support?
Additional support can be offered to each member in the form of 1:1 support or guidance. We are happy to support you as required, please contact us directly, additional charges will apply.
3. What if I am ill during the Membership?
If you are ill or unable to attend a live session for any reason you will be able to watch the recording of that session. If you are ill for an extended period, please let us know and we will support you wherever we can.
4. Is the Membership suitable for everyone?
The Membership is for women who are building their online business while living a conscious and mindful life.